1. Scope of Services:
- Vent Cleaning Dubai provides professional duct cleaning and HVAC maintenance services for residential and commercial properties in Dubai.
2. Service Agreement:
- By engaging our services, clients agree to the terms outlined herein. These terms may be subject to change, and clients will be notified accordingly.
3. Pricing and Payment:
- Prices are determined based on the scope of services. Payment is due upon completion of services, and invoices not paid within 30 days are subject to late fees.
4. Appointment Scheduling:
- Clients are responsible for scheduling appointments in advance. Changes or cancellations should be communicated at least 24 hours before the scheduled service time.
5. Emergency Services:
- Emergency HVAC cleanup services are available 24/7. Additional charges may apply for emergency services outside regular business hours.
6. Satisfaction Guarantee:
- Vent Cleaning Dubai is committed to client satisfaction. If clients are dissatisfied with the services provided, we will work to resolve the issue promptly.
7. Liability:
- While every effort is made to ensure the safety of our technicians and clients’ property during service, Vent Cleaning Dubai is not liable for damages caused by pre-existing conditions or unforeseen circumstances.
8. Environmental Responsibility:
- Our eco-friendly practices aim to minimize environmental impact. Clients are encouraged to inquire about our sustainable options and contribute to a greener approach.
9. Confidentiality:
- Any information shared during the course of service, including but not limited to client details and property specifics, will be treated with confidentiality.
10. Termination of Services:
- Vent Cleaning Dubai reserves the right to terminate services if clients fail to adhere to terms, engage in inappropriate behavior, or hinder the completion of services.
11. Governing Law:
- These terms and conditions are governed by the laws of Dubai, and any disputes will be resolved through arbitration in accordance with local regulations.
12. Changes to Terms:
- Vent Cleaning Dubai reserves the right to modify these terms and conditions. Clients will be informed of any changes, and continued use of our services implies acceptance of the updated terms.
Clients are encouraged to read and understand these terms and conditions before engaging Vent Cleaning Dubai’s services. For any clarifications or concerns, please contact us directly.